Overview
This Privacy Policy explains how Trent Web Studio collects, uses, shares, and protects information when you visit our website, contact us, request a free website plan, purchase services, or work with us on a website or online presence project.
Trent Web Studio is operated by The Truly Disciplined. By using the Website or Service, you agree to the collection and use of information described in this Privacy Policy.
Information We Collect
We may collect information you provide directly, information collected automatically through website use, and information needed to provide the Service.
- Contact and identity information: name, business name, email address, phone number, and other contact details.
- Business and project information: current website links, Google Business Profile links, Facebook or social links, service descriptions, service areas, logos, photos, reviews, testimonials, business details, and other content you provide.
- Payment and billing information: payment status, subscription details, invoice details, billing contact details, and transaction records. Payment card details are handled by Stripe or another payment processor and are not stored directly by us.
- Usage data: IP address, browser type, device information, pages visited, time spent, referring pages, and basic diagnostic data.
How We Use Information
We use information to operate the Website, respond to inquiries, prepare free website plans, provide paid services, build and maintain client websites, process payments, manage customer relationships, improve the Service, protect against misuse, and comply with legal obligations.
We may also use contact information to send service-related communications, project updates, billing notices, follow-ups, or important changes related to the Service.
Client Content and Business Materials
If you send business photos, logos, reviews, copy, testimonials, project photos, or other materials, we use them to evaluate, design, build, update, or maintain your website or online presence.
You should not send confidential, sensitive, medical, financial, or legally privileged information unless it is necessary for the project and you are comfortable sharing it for that purpose.
Payments
We may use Stripe or other third-party payment processors to process payments, subscriptions, invoices, and billing-related communication.
We do not store full credit card numbers on our own servers. Payment information is provided directly to the payment processor and handled according to that processor’s privacy policy and security practices.
Stripe’s privacy policy is available at https://stripe.com/privacy.
Retention
We retain information for as long as reasonably necessary to provide services, maintain records, resolve disputes, comply with legal obligations, enforce agreements, and operate the business.
Project files, emails, billing records, and website-related information may be retained for business, tax, support, security, and recordkeeping purposes.
Security
We use reasonable administrative, technical, and organizational measures to protect information. However, no internet transmission, website, email, payment system, or storage method is completely secure.
You are responsible for keeping any accounts, domains, email addresses, and third-party platform logins secure.
Your Privacy Rights
Depending on where you live, you may have rights to request access to, correction of, deletion of, or a copy of certain personal information. You may also have the right to object to or restrict certain processing.
To make a privacy request, email [email protected]. We may need to verify your identity before responding.
California Privacy Notice
California residents may have additional rights under California privacy laws. We do not sell personal information and do not knowingly share personal information for cross-context behavioral advertising.
In the past 12 months, we may have collected identifiers, customer records information, commercial information, internet or network activity, and business/project information for the purposes described in this Privacy Policy.
Children’s Privacy
The Website and Service are intended for business owners and adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information, contact us so we can take appropriate steps.
External Links
The Website may link to third-party websites or services. We are not responsible for the privacy practices, content, or policies of third-party websites. Review their privacy policies before providing information to them.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updated versions will be posted on this page with a revised “Last updated” date. Changes are effective when posted unless otherwise stated.
Contact
Questions or privacy requests can be sent to [email protected].